Korean Air’s cancellation policy allows full refunds within 24 hours of booking if the flight is at least 7 days away. After that, cancellation fees may apply depending on the fare type. Refundable tickets can be canceled with minimal charges, while non-refundable tickets may only be eligible for taxes back. Changes or cancellations should be made through the original booking channel. For award tickets, mileage may be redeposited with a fee. Always check your ticket details. For quick help with cancellations or refunds, call Korean Air customer support at +1-928-851-6936. They're available 24/7 to assist you.
24-Hour Cancellation: If you purchase a ticket directly from Korean Air (website, Service Center, or Branch Office) at least 7 days before departure, you can cancel within 24 hours for a full refund, regardless of fare type.
Refundable Tickets: These can be canceled with minimal fees, typically a service charge of USD 30.
Non-Refundable Tickets: Cancellation fees apply and vary based on booking class and timing. For instance, Economy Saver fares (N, T) from the U.S. are non-refundable.
No-Show Fees: Failing to board without prior cancellation incurs a fee: USD 50 for short-haul, USD 70 for medium-haul, and USD 120 for long-haul flights.
For assistance, contact Korean Air at +1-928-851-6936.
Visit the Korean Air Website
Go to www.koreanair.com.
Log in to your account or access your booking via the "Find My Trip" section.
Access Your Booking
Enter your booking reference number and last name.
Click on your flight reservation to view details.
Choose ‘Cancel Reservation’
Select the option to cancel your flight.
Review the cancellation terms (fees, refund eligibility, etc.).
Confirm the Cancellation
Follow the prompts to confirm cancellation.
If eligible, a refund request will be processed automatically.
Check Refund Status
Refunds may take 5–20 business days depending on the payment method and fare type.
Call Support for Help
If you booked through a travel agent or face issues online, call Korean Air at +1-928-851-6936 for 24/7 assistance.
Initiate Refund Request: Submit your refund request within 30 days from the ticket's expiration date.
Required Documents:
E-ticket itinerary (receipt)
Passenger's photo ID
Credit/debit card used for booking (if applicable)
Submit Request:
Online via the Korean Air website
Through the Korean Air Service Center or Branch Office
Via your travel agent (if the ticket was booked through one)
Credit/Debit Card Purchases: Refunds typically take 5–14 business days to appear on your statement, depending on your bank.
Cash or Bank Transfer: Refunds for tickets purchased via cash or bank transfer may take up to 30 days to process.
If Korean Air cancels your flight, you are entitled to a full refund.
For tickets purchased directly from Korean Air, you can cancel within 24 hours for a full refund, provided the flight is at least 7 days away.
Refunds for award tickets (Skypass mileage) will be processed back to your account, minus any applicable fees.
For assistance or to initiate a refund, contact Korean Air at +1-928-851-6936.